1 Introduction & Acceptance of Terms
Welcome to Vindhya Hospital & Research Center (VHRC). By accessing, browsing, or using our official website, patient portals, online appointment systems, or any digital services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions in their entirety.
If you do not agree with any part of these terms, you must immediately discontinue use of our website and online services. VHRC shall not be held responsible or liable for any inconvenience, loss, damage, or claim of any kind arising directly or indirectly from the use of this website, its content, or any services offered through it. These terms apply to all visitors, patients, guardians, and users of our digital platforms.
2 Use of Website
Our website is designed to provide general information about VHRC's medical departments, healthcare facilities, specialist doctors, diagnostic services, and online appointment booking.
- Permitted Use: You may use this website solely for personal, non-commercial purposes, including learning about our healthcare services, booking consultations, and accessing general hospital guidance.
- Prohibited Misuse: You agree not to use the website for any unlawful purpose, attempt unauthorized access to our servers or databases, introduce malicious software or viruses, or interfere with website functionality.
- Accuracy of Information: You are responsible for ensuring that all information submitted through website forms (such as name, phone number, medical details) is accurate and up to date.
3 Medical Disclaimer
The information provided on this website—including text, graphics, articles, health tips, and service descriptions—is intended for general educational and informational purposes only and should not be construed as professional medical advice.
⚠️ Important: Website content is NOT a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified physician or medical specialist for any healthcare concerns. VHRC shall NOT be held responsible for any medical decisions made based on the information available on this website.
Never disregard professional medical advice or delay seeking treatment because of information read on this website. VHRC, its management, doctors, and staff shall not be liable for any harm, injury, adverse outcome, or inconvenience resulting from reliance on website content. In the event of a medical emergency, immediately call our 24/7 emergency helpline (+91 9589899826) or visit the nearest emergency room.
4 Appointment Booking Guidelines
VHRC offers online appointment booking for patient convenience. Please take note of the following conditions regarding appointment scheduling:
- Subject to Availability: All requested appointment times are subject to doctor availability and hospital clinical schedules. VHRC does not guarantee appointment confirmation at any specific date or time.
- Confirmation & Rescheduling: Appointment requests submitted online are confirmed via phone, SMS, or email by our front-desk team. VHRC reserves the absolute right to reschedule, postpone, or cancel appointments due to emergency surgeries, doctor unavailability, or unforeseen hospital circumstances without any liability.
- Punctuality: Patients are requested to report at least 15 minutes prior to their scheduled slot. Late arrivals may result in rescheduling without any obligation on VHRC's part.
- No Liability: VHRC shall not be responsible for any inconvenience, travel expenses, or loss of time arising from appointment rescheduling, delays, or cancellations.
5 Patient Responsibilities
To help us provide safe, effective, and high-quality care, patients and their attendants are required to fulfill the following responsibilities:
- Accurate Information: Provide complete and truthful medical history, allergy details, ongoing medications, and personal identity credentials.
- Compliance with Advice: Follow medical instructions and treatment recommendations provided by attending physicians and nursing staff.
- Hospital Decorum: Respect hospital policies, visitor hours, safety guidelines, and maintain respectful conduct toward healthcare staff and fellow patients.
- Payment Obligations: Settle consultation fees, diagnostic test charges, admission deposits, and treatment expenses as per hospital billing policies.
6 Intellectual Property Rights
All content on this website—including website layout, design, text, photographs, logos, trade names, graphics, icon buttons, and custom code—is the property of Vindhya Hospital & Research Center (VHRC) and protected by applicable copyright, trademark, and intellectual property laws of India.
No content from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any form without prior express written permission from VHRC management.
7 Limitation of Liability
This website and all its content are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
⚠️ Disclaimer: VHRC, its directors, management, medical staff, employees, and affiliates shall NOT be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages — including but not limited to loss of data, revenue, profits, health outcomes, or any inconvenience — arising from the use of, or inability to use, this website or reliance on any material contained herein.
VHRC does not warrant that the website will be uninterrupted, error-free, virus-free, secure, or available at all times. You expressly agree that your use of this website is at your sole risk. Any material downloaded or obtained through this website is accessed at your own discretion and risk, and you are solely responsible for any damage to your device or loss of data.
8 Third-Party Links
For your convenience, our website may contain links to external third-party websites or services (such as diagnostic reference tools, educational resources, or payment gateways).
VHRC does not endorse, control, verify, or assume any responsibility whatsoever for the content, privacy practices, terms of use, security, accuracy, or availability of any third-party websites or services. Accessing external links is strictly at your own discretion and risk. VHRC shall not be liable for any loss, damage, or inconvenience arising from your use of third-party websites.
9 Privacy Policy Integration
Your privacy is paramount to us. Any personal or health-related information collected through forms, appointment bookings, or website interaction is handled with strict confidentiality.
Please review our full Privacy Policy to understand how we collect, safeguard, process, and protect your data.
10 Governing Law & Jurisdiction
These Terms and Conditions shall be governed by, construed, and enforced in accordance with the laws of the Republic of India.
Any disputes, claims, or legal proceedings arising out of or in connection with the use of this website, online services, or medical treatment at VHRC shall fall under the exclusive jurisdiction of the competent courts in Rewa, Madhya Pradesh, India.
11 Changes to Terms & Conditions
VHRC reserves the absolute right to update, amend, or modify these Terms & Conditions at any time without prior individual notice. Any changes will become effective immediately upon being posted on this webpage.
It is your sole responsibility to periodically check this page for any updates. Your continued use of the website following the posting of changes constitutes your unconditional acceptance of those modifications. VHRC shall not be liable for any inconvenience caused by such changes.
12 Contact Us
If you have any questions, clarifications, or concerns regarding these Terms and Conditions, please feel free to reach out to us using the contact details below: